Refund Policy

Last Updated: December 30, 2025

Thank you for shopping at NRI DODHI. We want you to be happy with your purchase, so we offer a fair and transparent refund process.

1. General Refund Eligibility

  • If you are not completely satisfied with your purchase, you may request a refund within 14 days of delivery.

  • To be eligible, products must be unopened, unused, and in the original packaging.

2. Perishable Items

Because our products are food items (e.g., ghee), perishable goods cannot be returned once opened unless there is a manufacturer defect.

3. How to Request a Refund

To request a refund, send us:

  • Your order number

  • Photo of the product condition

  • Reason for the return
    We will review your request and contact you within 3 business days.

4. Refund Method

If approved:

  • Refunds will be issued via your original payment method.

  • It may take 5–10 business days for the refund to reflect in your account.

5. Shipping for Returns

Customers are responsible for return shipping costs unless the refund is due to a defective or incorrect item.

6. Contact

📧 Email: [contact email]